Returns

Return & Refund Policy

Thanks for shopping at Boutique Katrin Leblond. If you are not entirely satisfied with your purchase, we're here to help.

To return or exchange an item, please e-mail or call us right away to authorize the return.

Pack and ship the item back to us, marking clearly that you are returning merchandise to the vendor (this is important for us to not pay customs on the item).  Mark the value on the package at $25.

 

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging including all hangtags and labels.

Mail to: Boutique Katrin Leblond, 4647 blvd. St-Laurent, Montreal, Quebec, H2T 1R2, Canada

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment (less the original cost of shipping). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

*Discounted items and samples are always a final sale.  We will only offer store credit on these items.

*Please note that we cannot accept any returns for innerwear/underwear/swimwear and altered garments.